On April 9th, Mercedes-Benz finally made the initial decision on Mercedes-Benz C200L “out of control†event on the evening of March 14th. Cruise control based on cruise control can be cancelled through multiple methods, and its operating conditions can be controlled by multiple corresponding control units. For the basis of continuous real-time monitoring, Mercedes-Benz believes that the cruise control system and the driving system are operating normally that night.
Mercedes-Benz responded to the original text as follows:
Further information about Mr. Xue’s car experience
On March 15, 2018, a report about Mr. Xue’s experience of driving a Mercedes-Benz car on a high-speed stretch of Henan Province the night before caused widespread public concern.
After learning of this matter, our company attached great importance to it. We set up a working group and immediately visited Chengdu where Mr. Xue was located to seek permission to conduct technical inspections on the vehicles, including through the neutral authority inspection agencies of state-level cars. To find out the truth.
From March 16th to the present, we have not yet made substantial progress and we have still failed to detect vehicles. The existing technical information on the relevant vehicles, including remotely acquired information, shows that the relevant systems were operating normally on the night of the incident, including the cruise control and braking systems mentioned in the report. The cruise control system is part of the vehicle's electronic system and can be cancelled in many ways, and its operating conditions can be continuously monitored in real time by several corresponding control units. If the electronic control system fails, the corresponding control unit stores the fault code. In addition, the vehicle can be decelerated and stopped at any time by hydraulic and mechanical braking systems; during high-speed travel, the driver tries to decelerate by opening and closing the door and releasing the seat belt is an erroneous and dangerous operation. It is extremely rare that multiple systems of the vehicles described in the relevant reports fail at the same time, and once they appear they will be unable to continue long distances.
Based on the above information, we initially judged that the vehicle's cruise control system and the driving system were operating normally that night. But this is only an inference we currently make based on the relevant information available. We have been striving to test the vehicle itself to share the real situation of the relevant vehicle responsibly with the public.
Product quality and customer car safety are always the root of the brand. We have assisted Mr. Xue in affixing the vehicles under various witnesses and using trailers from Chengdu to their designated locations in Henan Province. The staff also drove Mr. Xue to assist him in returning home. Upon arrival, we have also arranged for customer care scooter and further proposed vehicle inspections through the national authority car inspection agency.
Recently, Mr. Xue initially agreed to jointly test the vehicle. We have confidence in the quality of our products and we hope to carry out a neutral and objective inspection of the vehicles together with a national authority car inspection agency to jointly eliminate public doubts and doubts about safe driving behavior.
Beijing Mercedes-Benz Sales Service Co., Ltd.
April 9, 2018
Wide attention from the media
From the beginning of the incident to the present, almost all media have focused on this issue and have made analysis and reports. The CCTV "rule of law" section made reports for two consecutive days, has risen from the industry level to the legal level, can imagine the degree of concern about this incident. On the evening of April 8, according to the “Rule of Law Online†column group received a statement from Mercedes-Benz company specifically sent to the rule of law online. In this case description, Mercedes-Benz announced for the first time the preliminary analysis of the situation of the vehicle, and initially determined that the vehicle's cruise control system and driving system were operating normally that night and said that they were communicating with Xue on the next vehicle inspection work. At the same time, the owner of the car, Mr. Xue, also expressed the hope that he could test the vehicle as soon as possible and return to normal life.
In this fact sheet, it was mentioned that both parties had initially agreed that the third-party neutrality agencies should conduct inspections on vehicles. The owner of the car, Mr. Xue, said that because of the current vehicle storage, there was no scooter, and work and life were affected. He hoped that the vehicle could be detected as soon as possible.
The owner of the car, Mr. Xue: I can't use this car, I just can't use it. I just started 4S shop and provided me with a scooter. I used it for three days. Then when it wasn't checked, it was the car that was given back. The family needs to use a car in life. It is very inconvenient where to go now. Because of this, there is no way to calm down and work. So I say that I need to test this car as soon as possible and I can return to a normal life. A working environment.
From the incident on the evening of March 14 to the present, this incident has continued to ferment for nearly a month, causing widespread public opinion. Mercedes-Benz companies and owners are also actively consulting for vehicle detection. As stated in the Mercedes-Benz statement, all inferences are based on current data. They are not final, they are not comprehensive. The truth of the matter is what it takes. It also requires the professional testing of authoritative organizations. Sina Motors will continue to pay attention to it. .
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